• A definition in measurable terms of what must be done for the final product to be acceptable to the Customer and staff who will be affected.
   

Contents:

• Target Dates
• Major Functions
• Appearance
• Personnel Level Required To Use/Operate The Product
• Performance Levels
• Capacity
• Accuracy
• Availability
• Reliability
  • (Mean/Maximum Time To Repair, Mean Time Between Failures)
• Development Cost
• Running Costs
• Security
• Ease Of Use
• Timings